Service charges

This Price list refers to the standard services. Additional discounts apply:
  • to the corporate clients
  • to the owners of Citadele VISA / American Express cards
  • to the group bookings
  • when booking more than one service in the framework of one trip (cruise, airline tickets, hotel, for instance)
Description of the travel agent’s services prices incl. VAT
Booking, changes and annulment of holiday packages 0 €
Booking, changes and annulment of the cruise trip (on-board the cruise ship) 0 €
Booking/issue, changing or annulment of an airline ticket, considering the purchase conditions 25 €
Reissue, changing or annulment of an airline ticket issued by other agency, considering the purchase conditions 25 €
Booking/issue of the low price airline company’s airline ticket 25 €
Booking, changing or annulment of a ferry ticket (for 1-4 persons) 7 €
Booking of a hotel room, changes or annulment 15 € / per booking
Booking of a hotel room, when paying on spot at the hotel 25 €
Booking, changes to and annulment of a trip, considering the purchase conditions 25 €
Car rental - booking, changes to the booking or annulment 20 €
Railway ticket - booking/purchase, changing or annulment, considering the purchase conditions 15 €
Bus ticket - booking/purchase, change or annulment, considering the purchase conditions 7 €
Arrangement of visa documents involving embassies and consulates in Latvia  20 €
Arrangement of visa documents involving embassies and consulates outside Latvia  45 €
Delivering of travel documents in the Riga City, courier service  10 €
Delivering of travel documents outside the Riga City Separate tariff
24h help during a trip (a travel agent is available on GSM) Separate tariff
Access to and usage of corporate booking travel services Agreed tariff
Planning of the individual travel route (the prepayment shall be considered as the advance payment to be transferred
to pay of a trip, when buying it)
from 80€ 
VAT in the amount of 21% and 0% of the aforementioned sums is calculated in line with the Law “On the Value Added Tax”, p. 1, a. 26 and a. 34; p. 6, a. 46; p 4, a 52; and p 20, a 136.
General conditions:
(1) In case of cancellation, returning and/or not using a ticket or any other purchased travel service, the travel agency shall not reimburse any booking/servicing costs thereto.
(2) The aforementioned fees are charged separately and have no relation with the possible penalty fees claimed by the service providers.